Privacy Policy

General

This Privacy Policy applies to all data collected through TrafficForge CLI application and Cloud Console ("the Services"). By using the Services, you consent to the practices described in this policy. This policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Data Controller

TrafficForge acts as the data controller for personal data collected through our Services. For any privacy-related inquiries, you can contact our Data Protection Officer at [email protected]

Information We Collect

We collect and process the following types of data:

  • Account Information:
    • Email address (for account creation and communications)
    • Access key information
    • Payment information (processed securely by our payment provider)
  • Analytics Data (collected through CLI application):
    • Total Views
    • Total Ads Views
    • Total Ads Clicks
    • Total Errors
  • Technical Data:
    • IP addresses of servers running the CLI application
    • Operating system version
    • CLI application version
    • Error logs (when necessary for troubleshooting)

Legal Basis for Processing

We process your data under the following legal bases:

  • Contract fulfillment - to provide our Services
  • Legal obligation - to comply with applicable laws
  • Legitimate interests - to improve our Services and protect against fraud
  • Consent - when you explicitly agree to specific data processing

How We Use Your Information

  • To provide real-time analytics through the Cloud Console
  • To maintain and improve our Services
  • To process your transactions and manage your account
  • To communicate important service-related notices
  • To prevent fraud and abuse of our Services

Data Storage and Transfer

Your data is stored in secure data centers located in the European Economic Area (EEA). Any transfers of data outside the EEA are conducted under appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions.

Data Retention

  • Analytics data is retained for 12 months in an identifiable form
  • Account information is retained while your account is active
  • Technical logs are retained for 30 days
  • Payment information is retained as required by law

Your GDPR Rights

Under GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ('right to be forgotten')
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication measures
  • Regular security training for our staff

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]

Last updated at 29 Oct 2024